Shipping Policy

 
420parts.com Shipping Policy
Last updated: October 7, 2026
Thank you for choosing 420parts.com. We are a family-owned glass-blowing studio and supply warehouse operating out of McMinnville, Oregon. We take pride in safely packing and swiftly shipping your high-quality glass and smoking accessories.
The following terms and conditions constitute our Domestic Shipping Policy.
 
1. Domestic Shipping Coverage

• Service Area: We ship exclusively to addresses within the United States, U.S. Territories, and APO/FPO/DPO addresses.

• Exclusions: We do not offer international shipping at this time.

 
2. Discreet Packaging & Billing

• Privacy: All items are packed securely in plain, sturdy packages to protect your items and your privacy.

• Labeling: The return address on your shipping label will read discreetly as "420 Parts" or our warehouse handling name, rather than showcasing explicit product graphics.

 
3. Processing Times

• Timeline: Standard orders are processed and packed within 1–3 business days.

• Schedule: Our warehouse fulfillment operates Monday through Friday. Orders are not processed, shipped, or delivered on weekends or national holidays.

• Volume Delays: During high-volume periods (such as holiday sales or seasonal events), processing may take an additional 1–2 business days. If a significant delay occurs, we will notify you immediately via email.

 
4. Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated in real-time and displayed clearly at checkout.
 
Shipping MethodEstimated Delivery TimeShipping Cost
Standard Ground3–7 business daysFree on orders $60.00 and over / Otherwise $4.20
Expedited Shipping2–3 business daysCalculated at checkout
Overnight Delivery1–2 business daysCalculated at checkout
Note: Delivery times are estimates provided by couriers (such as USPS or UPS) and are not guaranteed. Overnight shipping is restricted to the continental United Sta
tes.

If your order is delayed or an item is backordered, we'll notify you by email with an updated shipping estimate.
 
5. Tracking & Confirmation

• Tracking Email: You will receive a Shipment Confirmation email containing your tracking number(s) as soon as your label is printed.

• Activation: Please allow up to 24 hours for the courier tracking status to activate and update online.

 
6. Fragile Glass, Damages, & Lost Packages
We pack our glass using industrial-grade protective wrap to survive transit. However, glass is inherently fragile.

• Arrived Broken: If your glass bowl, downstem, or ash catcher arrives broken, you must notify us at gooroodesignsportland@gmail.com within 48 hours of delivery.

• Proof Required: You must provide clear photos of the broken item and the packaging it arrived in. Once verified, we will issue a replacement or store credit immediately.

• Carrier Disputes: For packages completely lost in transit by the carrier, please contact the courier directly to initiate a missing mail claim, or contact our support line at 503-472-81001 for help locating the parcel.

 
7. Incorrect Shipping Addresses

• Customer Verification: Please double-check your shipping address at checkout. 420parts.com is not responsible for items delivered to an incorrect or incomplete address provided by the buyer.

• Return to Sender: If a parcel is returned to our warehouse due to an invalid address, the buyer will be responsible for paying the true cost of reshipping the item.